Beyond physical location, it checked a lot of the boxes they were looking for in surrounding amenities, not to mention some stellar views from the building itself. So they took the plunge and acquired the space. One area in the building Heather Metcalfe, Facilities Manager for Health Catalyst, was particularly happy about was the gym that was built onsite for all employees to use at their leisure.
“I had a lot of input in how the gym that we built was put together. And I would say, that’s one of my favorite places,” said Metcalfe. She appreciated having a say in something that will benefit employees, especially for a company dedicated to taking care of each other.
Getting a jump on the informational overflow that would follow businesses needing to learn how to do everything remotely, Rapt Studio—the design studio whose Los Angeles-based office came up with the layout alongside Health Catalyst—were ahead of the curve with the amount of data that they needed to collect for the project to come to life. Starting in 2019, the design concept featured open spaces that remained connected, allowing for people to maintain a distance for quiet thought processes or come together in large groups for discussion and mingling.
This information came from interviewing Health Catalysts Employees to find out what they felt they needed in a work space, specifically one that would keep the doors rotating with people who actually wanted to come to work. This meant no corner offices, no institutional office vibe, and certainly no chunky wooden doors to hide behind.
“It’s kind of a blessing in disguise that we were tasked with this project prior to the pandemic. Because all of the things that we started studying with Health Catalyst early on are exactly what so many companies are now grappling with. So we sort of had a leg up on all of those studies before it became a necessity,” said Miriam Mollaghaffari, Senior Designer for Rapt Studio.
One of the meta concepts of this project was a shoulder-to-shoulder feel with the CEO of Health Catalyst. Rapt Studio’s vision did not include corner offices or any set expectation of hierarchy—just a collaborative space where everyone has access to anyone. After all was said and done, Health Catalysts CEO decided that he did not need an assigned office and that anyone who needed it should be able to use it.
All of it was a major shift. Health Catalyst wanted to move on from the design of their original building, a space that forced the company to fit people wherever they could put them. That layout siloed some of the team members who worked on different floors, leaving them disconnected from their coworkers.
The answer to this dilemma was remedied with a new staircase, which would serve as a connective fiber in the form of a footpath between departments, where any employee could interact with one another instead of just working in their clusters together. Today, it functions as the heart of the office and connects the three floors together. This was supposed to not only serve as a conversation piece but a symbol of the interconnectedness that Health Catalyst has cultivated in their work community.
The base of the stairs on the main floor seems to pour itself into the room from the steel-rounded bend between floors guiding the bright path. At the end, it offers people a place to sit, stand, walk, or host a public training and use the base landing as a stage. The word “course” comes to mind when you see how everything in the building has a rounded edge to it. It encourages you to keep moving and meet people.
“We wanted the shape to be kind of softer, and you’ll notice that as a theme throughout the space. Anywhere that we’ve introduced curves was intended to be a sort of intuitive signal that you’re in a place to collaborate and mix with others in a social aspect. It was meant to be this connective artery. When you’re only one floor apart, the elevator feels like a speed bump in your journey when you could just quickly run up the stairs and chat with someone,” said Mollaghaffari.
Rapt Studio’s commitment to understanding the mission of the companies that they work with facilitated collaboration between the different parties and created a viaduct for creativity that allowed this project to flow almost effortlessly from the outside looking in.
“What we found in talking with Health Catalyst early on was that they, through and through, practice what they preach. So they treat each other like family. They treat their clients like family. They truly live and breathe their mission. And I think that was really important to us to have that show throughout the space.” said Mollaghaffari.
All their meetings had to happen over video-call during lockdown, with Metcalfe and her team in the building showing Mollaghaffari special images through a screen. There was a bit of irony in building a space for people, with design and construction coming together when the team itself could not be in the same room together during the build process.
Despite that disadvantage, construction went off almost without a hitch. Site safety, sanitization, temperature readings, and contact tracing protocols put in place by general contractor Okland Construction ensured that not a single person fell ill. Supply chain issues were not yet an issue at the beginning of construction, and Okland Construction went in with their head in the game. They worked quickly and efficiently to get all necessary materials they would need from start to finish.
“Toward the end of the project is really when I felt like things started to become really hard to get ahold of, but we got lucky, and we were able to purchase everything and get everything procured before a lot of those issues started,” stated Preston Reading, Project Engineer for Okland Construction.
Construction teams practically gutted an entire building and transplanted a whole new vibe for the office. The breakout rooms, with their large windows and enough space to sprawl, were intentionally designed with Tectum “clouds” in the ceiling to dampen sound and allow the area to be exposed, but still insulated enough so as to not let sound waft too far into someone else’s work space.
“They call it a cloud because it’s not actually attached to the walls. It kind of floats above the work stations,” said Reading.
The kitchen has a calming, rounded island running down the center that’s hard to look away from, with its sleek top and what looks like almost one whole, single piece of warm wood as the base. If this company wanted to treat their employees as family, they certainly picked the right table to offer for shared meals.
From floor to ceiling, Health Catalyst has created an environment with community in mind. Their growth prospects, with room for every requirement and enough space for thoughts to drift around with the clouds, are immense.
Health Catalyst Headquarters
Tenant: Health Catalyst
Project Manager: Cushman & Wakefield
Design Architect: Rapt Studio
Architect of Record: Beecher Walker
General Contractor: Okland Construction
Electrical Engineer: Taylor Electric (Design/Build)
Mechanical + Plumbing Engineer: CCI (Design/Build)
Structural Engineer: Dunn Engineering (Design/Build)
Interior Design: Rapt Studio
Furniture Vendor (Workstations): Interior Solutions
Furniture Vendor (Ancillary): System Source
Furniture Vendor (Kit Of Parts): Synecdoche
Signage Fabricator: Nine-o
Plumbing: CCI Mechanical
HVAC: CCI Mechanical
Electrical: Taylor Electric
Steel Fabrication & Erection: Glassey Steel
Drywall/Acoustics: K&L
Painting: Grow Painting
Tile/Stone: Metro Tile
Carpentry: Granite Mill
Flooring: Midwest D-Vision Solutions
Demolition: Okland Construction