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Concrete Future

Jacobsen Construction began running out of room in their corporate headquarters in West Valley City over five years ago. People were in triple-wide trailers in the parking lot, while others, President and CEO Gary Ellis said, were in the building, one colloquially known as “the maze” because of its labyrinthine offices and areas.

It was at that point that Ellis and former CEO Doug Welling said, “It’s time.” 

The time, specifically, to move into a space befitting one of the biggest contractors in Utah. “We want to be in the talk as the best contractor around, and we felt like [a new headquarters] would be important for our future,” said Ellis. “Where we could plant a flag here for the next hundred years.”
Settling on Location and Design

With buildings and development expanding westward, the Jacobsen building committee felt that the opportunity to be a part of that growth was too good to pass up. Now, their headquarters resides in Salt Lake City just west of the airport in the International Center.

Inspiration for the Jacobsen Corporate Office came from the Life Sciences Building at Utah State University, another Jacobsen/VCBO Architecture collaboration. Burke mentioned the metal paneling, extensive glazing, and GFRC on the exterior were choices that came about from UC&D’s 2019 Most Outstanding Higher Education Project.

Payne was complimentary of Burke and the team’s effort to bring design choices to life—specifically regarding the constructibility of the GFRC façade. 

“They found this way to look at the material and make it other-worldly,” he said, pointing out the process of treating the GFRC like brick—bringing about the lovely cream colors that blend so well with the dark metal panelling and concrete touches on the exterior.

The themes present in the building center around light and collaboration. The three levels, according to Payne, “was a better way to communicate [than single-story]. You can get everywhere [in the building] very quickly. The whole idea of the central stair […] was a key to collaboration.”

Efficiency and economy in both cost of the building and in movement were a great starting point to meet the company’s goals for a collaborative space.

Meeting the Scope

In internal documents, the company looked to construct a building that effectively and invitingly portrays the Jacobson experience and the Jacobson culture to both employees and visitors.

That goal is visible immediately upon entry, with the company’s expansive lobby projecting not just depth of expertise in the concrete forms throughout the lobby. Wooden risers and steel beams support the staircase and provide more visual nods to the contractors expertise as visitors and employees climb to the second and third floors. 

“Everything is compartmentalized,” Burke said. He and the other workers who shift between field and office can chat with their fellow project managers and project executives. Accounting, HR, IT, and estimating (with their unique, “War Room” table and less unique but still combative ping-pong table) have their own dedicated spaces that accommodate both present and future needs.

The space currently holds the 120 employees who regularly pop into the office, with Ellis mentioning that the space has plenty of room for growth. Training rooms downstairs can fit up to 200 people—craft workers for a safety training or the whole office for a company-wide meeting—and it isn’t just for Jacobsen employees, either. 

“We want clients to come and use our space,” said Ellis. Whether that is architects coming in for an off-site meeting, engineers looking to strategize for the future, or even groups like ULI, who have used the space already, Ellis said, “We want the industry to come in.”

Showstopper

What they will see is a testament to the firm’s quality, especially in concrete. Burke suggested putting reveals in the forms to help keep the visual consistency of the concrete. It’s just one part of the “showpiece” of Jacobsen’s self-performed concrete work.

“Jacobsen made this their headquarters for life,” said Payne as he spoke of the bones of the building. Eighteen inches was their prescribed thickness for the concrete walls, according to those interviewed, but that would only be decided after Burke and others watched all their work potentially dashed in the 2020 earthquake.

“Watching those walls flap around in the air was unnerving at best,” said Burke with a grimacing smile. “We had poured and stripped our first lift of [walls] when the earthquake hit. Watching them sway four to six inches” had him and others fearful that all that work would be for naught.

But the structure stood firm, and 15-foot lift after 15-foot lift after 15-foot lift got tied into the structure to bring it up to its three-story height: 2,550 cubic yards of concrete. A mark of pride for Burke is the quantity of 90-degree angles on the various concrete forms, but the showpiece of all of that concrete is the chosen angle for the exterior that faces the lake. 

It’s 30-degrees, the corner rising from ground level up three stories—an impressive feat. “It’s a sharp corner,” said Burke, marveling at the work. “It would split something up like a melon.”

The quality in concrete construction was a high point for Burke, but his favorite feature is the ground-level boardroom. While concrete is also prominent there, the views through the exterior glazing, dimmable interior glazing, the wooden panelling on the ceiling, and the art present there make it a comfortable space to make the big decisions.

Interior Charm

“There are objects, and then there is atmosphere,” said Payne of that main boardroom’s massive table. It’s a favorite part of the building for him. Payne explained that he drew inspiration from a Viking ship, an ode to Jacobsen’s Danish history. With the scenic lake nearby, “[the table] was meant to be this ship that is going toward the lake—like it’s seaworthy.” The atmosphere that brings together the space is simple grandeur.

The interior maintains the company’s goal of vibrancy. No boring board rooms or stuffy offices here, but 18 collaboration spaces join the various individual offices that nestle on the exterior walls. Each office has enough glazing to make that visual theme pop.

Sloped ceilings near the glazing shower the entire office area in sunlight. Jacobsen and VCBO also incorporated “neighborhood” concepts outside of the offices and work areas for the informal meetings, the all-important “meeting after.” These spaces have construction’s version of coffee table books, Walker’s Building Estimator’s Reference Book, but, more importantly, they have the the subtle nods to Jacobsen’s roots as a construction firm.

“It’s almost like a whisper,” said Amy Christensen, Executive Vice President, Corporate Communications & Brand Marketing for Jacobsen. “You want the whisper between the utility and sense of meaning.”

And those whispers are heard throughout the space. Whether via the self-performed concrete, the steel beams that double as bookcases in the neighborhoods, or the wood paneling on the ceilings, the execution perfectly straddles the balance of utility and aesthetics.

Employees, Tenants, Owners

As an employee-owned company, one accountant came up with a type of suggestion board “Wish List” with many different ideas to help the building committee. Some of the suggestions were comical, like the pinball machine, while others were universally praised and incorporated, like “The Grand America” bathroom concept, where stalls and bathrooms would be totally private and no one needed to check out the shoes of the person the next stall over.

But other choices had folks drawing battle lines. Some wanted open office, others felt like their work would deteriorate in noisy conditions. The solution, according to Ellis, was, “Turning to department heads to figure out what works best for them.” And figure it out they did by allowing each to find the perfect balance. “Accounting services are a more social group and wanted the open concept […] [while] virtual design and construction wanted the ability to shut the door.”

With lots of interior glazing to complement the daylighting shining through the 83 windows, transparency, openness, and the vibrancy of a bustling office are on full display.

Speaking of displays, the “J-Hub” helps to blend office and field work on a massive touch-screen near the company’s lovely self-service café. It’s part internal communication tool, part recruiting tool, full unifier of purpose. “We use it for all kinds of things,” said Christensen. She was excited about how that sentiment in the J-Hub reverberated throughout the building. 

Artistic Reminders

Other, more traditional art pieces adorn the building, too. Jacobsen Construction chose four individual art installations and two photo galleries to add additional energy to the interior, with help from design and branding professionals at Struck. 

Some serve as a rendition of work the Jacobsen does, with two pieces using reclaimed wood from the company warehouse and yard. Others serve as more abstract visions of the company’s mission and connectivity to the greater community.

“We took a hard look at ourself and asked, ‘How do we translate a legacy of 100 years, where we want to go in the future, and have it resonate with employee ownership culture?’” said Christensen.

That translation comes in every piece, specifically via the photo galleries. One, “Hard Work” celebrates the many hands that have built the company up for nearly a century—that’s the “how.” 

Ellis gestured toward the other, “Built for Life,” during the interview. 

“This is ‘why’ we do it,” he said.

The gallery is a reminder of the importance of these buildings for the people who inhabit them: expecting mothers at the hospital, worshipers at a church, students at school, employees at an office. It’s a lesson that wasn’t lost on Burke as he led the building efforts during construction.

“Every building we build has its challenges. As contractors, we walk away and say, ‘Oh, I made it through that one.’” He said. “But being able to enjoy the finished product […] has been my favorite part of this project.”

Does he get a lot of high fives? “Yes,” Burke smiled. “I get a lot of people telling me ‘You did a good job. It’s a beautiful building.’ A lot of people are really happy about it and happy about their new home.”

Legacy and Future

The weight isn’t lost on Payne either, who spoke to the work done by the entire building committee as they moved the project forward. 

“Best voicemail I ever got was from Dennis Cigana,” he said of one of his favorite memories of the entire project. “I’ve never heard someone say [what he said] about a building. He told me, ‘You got us everything we wanted out of the building.’ He and [Jacobsen Construction] were such a joy to work with.”

At the ribbon-cutting, Cigana, Chief Development Officer for Jacobsen, stood next to Ted Jacobsen, former owner of the company. Ellis recalled the conversation with Jacobsen saying, “What have you done?” with a wry smile.

The comment may have been in jest, but he heard Cigana say, “Ted, this is what you have done.” He credited Jacobsen for charting the company toward its present course. 

So where is Jacobsen Construction now? It’s one of the top general contractors in the state, now with a building that fits the brand of which Christensen spoke so highly. It’s a building that represents the strength and stability of the company. 

“We’re not going anywhere,” concluded Ellis. “We’re here to stay and to do great things.”

Jacobsen Construction Company Headquarters

Location: 5181 W Amelia Earhart Dr, Salt Lake City, UT 84116
Square Feet: 58,836 SF

Design Team

Architect: VCBO Architecture
Civil: Meridian Engineering
Electrical: Envision Engineering
Mechanical: Colvin Engineering
Structural: Reaveley Engineers
Geotech: GSH Geotechnical, Inc.
Landscape: ArcSitio Design
Artwork: Struck

Construction Team

General Contractor: Jacobsen Construction
Concrete: Jacobsen Construction/Gene Peterson
Plumbing/HVAC: CCI Mechanical
Electrical: Hunt Electric
GFRC: Allen’s Masonry
Framing/Drywall: Pete King Construction
Painting: Pete King Commercial
Acoustics: K&L Acoustics
Millwork: Boswell Wasatch
Carpet: JCC Flooring Division
Polished Concrete Floor: Stone Touch
Roofing: Utah Tile and Roofing
Glass/Curtain Wall: Steel Encounters
Interior Glazing: Midwest D-Vision Solutions
FF&E: Midwest Commercial Interiors
Waterproofing: Guaranteed Waterproofing
Steel Fabrication/Erection: JT Steel
Site Utilities/Asphalt: Morgan Asphalt
By LADD MARSHALL January 1, 2025
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